General duties of a records management officer include:

• A. Maintaining IT infrastructure.
• B. Coordinating the city's records management program and ensuring compliance with state regulations.
• C. Managing city budgets.
• D. Issuing public records.

Answer: (B)

The main idea is that the records management officer is responsible for coordinating the city's records management program and ensuring compliance with state regulations. This role involves establishing and maintaining a structured approach to the records lifecycle—creation, classification, storage, retrieval, retention, and disposal—so that the program aligns with state laws and rules. Training staff, conducting audits, and monitoring adherence to retention schedules are part of keeping the program effective and legally compliant.

This work sits apart from maintaining IT infrastructure, which is an IT function, and from managing city budgets, which belongs to finance and administration. Issuing public records is typically handled by the public information officer or a designated records custodian when responding to a request, not by the records management officer who oversees the program’s structure and compliance.